Terms & Conditions

Effective Date: 1/1/2025

Welcome to Brand Office. By accessing or using our eCommerce website (“Website”), you agree to be bound by the following Terms and Conditions. Please read them carefully before making a purchase or using our services.

We may update or alter these terms and conditions at any time without prior notice. Continued use of brandoffice.in and its sub-domains after such modifications constitutes your acceptance of the revised terms. We advise you to periodically review these terms whenever you visit our site.

1. General Terms

• These Terms & Conditions govern your use of the Website and all transactions made through it.

• By using the Website, you confirm that you are at least 18 years old or have parental/guardian consent to use our services.

• Brand Office reserves the right to update or modify these Terms at any time without prior notice. The updated Terms will be effective from the date of posting on the Website.

2. Account Creation

• To place an order, you may need to create an account. You are responsible for maintaining the confidentiality of your account credentials.

• You agree to provide accurate and complete information when creating an account or placing an order.

• Brand Office is not liable for any unauthorized access to your account.

3. Product Descriptions and Pricing

• Brand Office strives to provide accurate product descriptions and pricing. However, errors may occur.

• In case of pricing or product description errors, we reserve the right to cancel or modify your order. You will be notified of any such changes.

4. Orders and Payments

• All orders are subject to acceptance and availability.

• Payment must be made through the available payment options at checkout. All payments are processed securely.

• Brand Office reserves the right to cancel any order at its discretion. Reasons may include but are not limited to fraud suspicion, stock unavailability, or pricing errors.

5. Shipping Policy

• Refer to our Shipping Policy for detailed information on delivery timelines, charges, and other terms.

• Delivery times are estimates and may vary due to unforeseen circumstances.

• Brand Office is not responsible for delays caused by third-party courier services.

6. Returns and Exchanges Policy

• Returns are only accepted for damaged products where an exchange is not possible.

• Customers must provide an unboxing video showing that the package was not tampered with and the product was damaged in transit.

• Refer to our Returns and Exchanges Policy for complete details.

7. Intellectual Property

• All content on the Website, including text, images, logos, and designs, is the property of Brand Office and protected under applicable intellectual property laws.

• You may not use, reproduce, or distribute any content from the Website without prior written consent from Brand Office.

8. Limitation of Liability

• Brand Office is not liable for any indirect, incidental, or consequential damages arising from the use of the Website or our products.

• Our liability is limited to the maximum extent permitted by law.

Brand Office assumes no responsibility and will not be liable for any damages to or viruses that may affect your computer, telecommunications equipment, or other property arising from your access to, use of, or browsing of this website, or from downloading any materials from it. NEITHER THE COMPANY PRIVATE LIMITED NOR ITS OFFICERS, DIRECTORS, EMPLOYEES, SHAREHOLDERS, AFFILIATES, AGENTS, SUCCESSORS, ASSIGNS, RETAIL PARTNERS, NOR ANY PARTY INVOLVED IN THE CREATION, PRODUCTION, OR TRANSMISSION OF THIS WEBSITE WILL BE LIABLE FOR ANY INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO LOST PROFITS, LOST DATA, OR BUSINESS INTERRUPTION, ARISING OUT OF THE USE, INABILITY TO USE, OR RESULTS OF USE OF THIS WEBSITE, ANY LINKED SITES, OR ANY MATERIALS, INFORMATION, OR SERVICES CONTAINED ON SUCH SITES, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THESE LIMITATIONS OF LIABILITY DO NOT APPLY TO THE EXTENT PROHIBITED BY LAW; PLEASE REFER TO LOCAL LAWS FOR SUCH PROHIBITIONS.

IF YOU ENCOUNTER ANY ISSUES WITH THIS WEBSITE OR ITS CONTENT, YOUR SOLE REMEDY IS TO STOP USING THE SITE. FOR PROBLEMS WITH PRODUCTS OR SERVICES PURCHASED THROUGH THIS WEBSITE, YOUR REMEDY IS TO ADDRESS THESE WITH THE MANUFACTURER OR SUPPLIER IN ACCORDANCE WITH THEIR WARRANTY OR TO SEEK A RETURN AND REFUND AS PER OUR RETURNS AND REFUNDS POLICY. PLEASE NOTE THAT THIS SITE MAY CONTAIN INACCURACIES OR ERRORS, AND WE DO NOT WARRANT THAT CONTENT WILL BE ERROR-FREE OR UNINTERRUPTED.

9. User Responsibilities

• You agree not to misuse the Website, including but not limited to: hacking, transmitting malicious software, or engaging in fraudulent activities.

• Brand Office reserves the right to terminate accounts or restrict access for users violating these Terms.

10. Governing Law

• These Terms & Conditions are governed by the laws of India.

• Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in New Delhi.

11. Contact Us

For questions or concerns regarding these Terms & Conditions, please contact us:

Brand Office
Email: info@brandoffice.in
Phone: +91-956-070-6019
Address: Shop No.1, Mahavir Mandir Sabha, Opposite Raja Sahib Gurudwara, Sahib Pura, MBS Nagar, New Delhi, India

By using our Website and services, you agree to these Terms & Conditions. Ensure that you review this document regularly to stay informed about any updates.