Privacy Policy

Effective Date: 1/1/2025

At Brand Office, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect the information you provide when using our eCommerce website (“Website”).

1. Information We Collect

When you use our Website, we may collect the following types of information:

1.1 Personal Information

• Name
• Contact details (email address, phone number, shipping and billing address)
• Payment information (e.g., UPI ID)

1.2 Non-Personal Information

• IP address
• Browser type and version
• Device type and operating system
• Pages visited and time spent on the Website
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the collected information for the following purposes:

• To process and fulfill your orders.
• To communicate with you regarding your purchases, account, or customer support inquiries.
• To personalize your shopping experience.
• To improve our Website and services.
• To send promotional offers and updates, subject to your preferences.
• To comply with legal and regulatory requirements.

3. Sharing Your Information

We may share your information in the following situations:

3.1 Service Providers We may share your information with third-party service providers who assist us in delivering our services, such as payment processors, logistics partners, and IT service providers.

3.2 Legal Requirements We may disclose your information if required by law or if we believe such action is necessary to:

• Comply with legal obligations.
• Protect and defend our rights or property.
• Prevent fraud or other illegal activities.

3.3 Business Transfers In the event of a merger, acquisition, or sale of assets, your information may be transferred to the involved parties.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no data transmission or storage system can be guaranteed to be 100% secure.

5. Your Rights

Under Indian data protection laws, you have the following rights:

• Access and Correction: Request access to and correction of your personal information.
• Withdraw Consent: Withdraw your consent for the processing of your personal data.
• Data Deletion: Request the deletion of your personal information, subject to applicable laws.

To exercise these rights, please contact us at info@brandoffice.in.

6. Cookies

Our Website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us recognize your preferences and improve our services. You can manage or disable cookies through your browser settings, but some features of the Website may not function properly without them.

7. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with the effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Brand Office
Email: info@brandoffice.in
Phone: +91-956-070-6019
Address: Shop No.1, Mahavir Mandir Sabha, Opposite Raja Sahib Gurudwara, Sahib Pura, MBS Nagar, New Delhi, India

By using our Website, you agree to the terms of this Privacy Policy. Please read it carefully to understand our practices regarding your information.